Terms and Conditions

Clouds.

Terms and Conditions

Effective Date: August 1, 2025
Last Updated: August 1, 2025

1. Introduction and Acceptance

Welcome to Nimbus, an AI-powered study platform operated by Nimbus Edu L.L.C., a Delaware limited liability company ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website at www.nimbus.study, our mobile applications available on iOS and Android app stores, and all related services (collectively, the "Service").

By accessing, downloading, installing, or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use our Service.

Company Information:

  • Legal Name: Nimbus Edu L.L.C.
  • Registered Address: 1111B S Governors Ave STE 26917, Dover, DE 19904, US
  • Contact Email: hello@nimbus.study
  • Website: www.nimbus.study

2. Eligibility and Account Registration

2.1 Age Requirements and Parental Controls

Ages 6-12 (Elementary/Primary School):

  • May use the Service only with direct parental supervision and consent
  • Requires parent or guardian to create and manage the account
  • All activities must be monitored by parent/guardian or educational institution
  • Limited data collection in compliance with COPPA regulations
  • Enhanced privacy protections and parental controls enabled

Ages 13-17 (Middle/High School):

  • May create accounts with parental notification and consent
  • Parents retain oversight and control options
  • Enhanced safety features and content filtering
  • Academic institution supervision recommended
  • Parental access to progress reports and analytics

Ages 18+ (College/Adult Learners):

  • Full account privileges and feature access
  • Complete control over privacy settings and data sharing
  • Access to all platform features and analytics
  • Professional and institutional collaboration features

2.2 Account Creation

To access certain features, you must create an account by providing:

  • Valid email address
  • Secure password meeting our requirements
  • Accurate personal information
  • Educational affiliation (if applicable)

2.3 Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized use
  • Ensuring all information provided is accurate and current

2.4 Institutional Accounts

Educational institutions may create institutional accounts subject to separate agreements and enhanced data protection measures.

3. Description of Service

3.1 Platform Features

Nimbus provides an AI-powered study platform that includes:

  • AI-Generated Summaries: Automatic condensation of study materials into key takeaways
  • Smart Flashcards: AI-created flashcards from uploaded content
  • Interactive Quizzes: Personalized quizzes based on study materials
  • Study Planning: AI-powered scheduling and structured learning routines
  • Text-to-Speech: Advanced audio playback of content with read-along features
  • Performance Analytics: Progress tracking and learning insights tailored by age group
  • Multi-Format Support: Processing of various document types and materials
  • Parental Controls: Comprehensive oversight tools for younger users (ages 6-17)
  • Age-Appropriate Content: Filtering and adaptation based on grade level and age

3.2 AI Technology

Our Service uses advanced artificial intelligence, including:

  • Large language models for content processing and generation
  • Machine learning algorithms for personalized learning experiences
  • Natural language processing for content analysis and adaptation
  • Advanced text-to-speech synthesis technology
  • Age-appropriate content filtering and recommendation systems
  • Adaptive learning algorithms that adjust to individual learning styles

3.3 Platform Limitations

  • AI-generated content may contain errors or inaccuracies
  • Service availability depends on third-party AI providers
  • Processing capabilities are subject to technical limitations
  • Some features may require internet connectivity

4. Subscription Plans and Billing

4.1 Service Tiers

Freemium Tier:

  • Basic AI features with limitations
  • Ad-supported experience
  • Limited storage and processing
  • Community support only

Premium Tier:

  • Ad-free experience
  • Advanced AI features and enhanced summaries
  • Unlimited flashcards and quizzes
  • In-depth study insights and analytics
  • Priority customer support
  • Monthly or annual billing options

Premium Plus Tier:

  • All Premium features
  • Institutional benchmarking capabilities
  • Predictive learning analytics
  • Enhanced AI support for personalized learning
  • Advanced integration options
  • Dedicated account management

Family Plan (Ages 6-17):

  • Multi-child account management
  • Comprehensive parental controls and oversight
  • Age-appropriate content filtering
  • Progress reports and educational insights for parents
  • Enhanced safety features and content moderation
  • Educational institution integration
  • Dedicated family support

Institutional Licenses:

  • Custom pricing and features
  • Bulk user management
  • Enhanced analytics and reporting
  • FERPA compliance features
  • Service level agreements (SLA)
  • On-premises deployment options (where available)

4.2 Billing and Payment

  • Subscription fees are charged in advance
  • Payment methods include credit/debit cards and approved payment processors
  • Automatic renewal unless cancelled
  • All fees are non-refundable except as required by law
  • Taxes may apply based on your location

4.3 Price Changes

We reserve the right to modify subscription prices with 30 days' notice to existing subscribers. Changes will take effect at your next billing cycle.

4.4 Cancellation and Refunds

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of your current billing period
  • No refunds for partial billing periods except as required by law
  • Free trial cancellations take effect immediately

5. User Content and Data

5.1 Your Content

You retain ownership of all content you upload, including:

  • Study materials and documents
  • Personal notes and annotations
  • Created flashcards and customizations
  • Profile information and preferences

5.2 License to Use Your Content

By uploading content, you grant us a limited, non-exclusive, royalty-free license to:

  • Process your content through our AI systems
  • Generate summaries, quizzes, and study materials
  • Store and synchronize your content across devices
  • Provide technical support and service improvements

5.3 Content Standards

You agree not to upload content that:

  • Violates copyright, trademark, or other intellectual property rights
  • Contains malicious code, viruses, or harmful software
  • Includes personal information of others without consent
  • Violates any applicable laws or regulations
  • Contains hate speech, discriminatory, or offensive material
  • Infringes on academic integrity policies

5.4 Content Removal

We reserve the right to remove content that violates these Terms or our policies without notice.

6. AI-Generated Content and Accuracy

6.1 AI Limitations

  • AI-generated summaries, quizzes, and study materials are created automatically
  • Content may contain errors, inaccuracies, or misinterpretations
  • AI output should be reviewed and verified by users
  • We do not guarantee the accuracy or completeness of AI-generated content

6.2 Academic Use

  • AI-generated content is intended as a study aid, not a replacement for original learning
  • Users are responsible for ensuring academic integrity compliance
  • Original source materials should always be consulted
  • AI content should not be submitted as original work without proper attribution

6.3 Continuous Improvement

We continuously work to improve AI accuracy, but perfect accuracy cannot be guaranteed.

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Service, including all software, algorithms, designs, trademarks, and copyrighted material, is owned by Nimbus Edu L.L.C. or our licensors. You may not:

  • Copy, modify, or reverse engineer our software
  • Use our trademarks or branding without permission
  • Create derivative works based on our platform
  • Remove or alter any proprietary notices

7.2 Third-Party Intellectual Property

Our Service integrates with third-party technologies:

  • OpenAI API and models
  • Kokoro TTS technology
  • Google Cloud Platform services
  • Flutter framework and related libraries

7.3 User-Generated Content

You retain rights to your original content but grant us necessary licenses for service operation.

7.4 DMCA Compliance

We comply with the Digital Millennium Copyright Act (DMCA). To report copyright infringement, contact hello@nimbus.study with:

  • Identification of the copyrighted work
  • Location of the allegedly infringing material
  • Your contact information
  • Statement of good faith belief
  • Statement of accuracy under penalty of perjury
  • Electronic or physical signature

8. Privacy and Data Protection

8.1 Privacy Policy

Your privacy is governed by our Privacy Policy, incorporated by reference into these Terms.

8.2 Educational Privacy and COPPA Compliance

For Users Ages 6-12:

  • Full COPPA compliance with enhanced protections
  • Parental consent required for all data collection
  • Limited data collection to essential educational functions only
  • No behavioral advertising or third-party data sharing
  • Parental right to review, delete, or restrict data collection
  • Automatic data deletion upon account termination or parental request

For Users Ages 13-17:

  • Enhanced privacy protections beyond standard requirements
  • Parental notification and oversight options
  • Restricted data sharing with third parties
  • Educational institution coordination for school-based accounts

For All Educational Users:

  • Family Educational Rights and Privacy Act (FERPA) compliance
  • Children's Online Privacy Protection Act (COPPA) compliance
  • State student privacy laws compliance
  • International privacy regulations as applicable

8.3 Data Security

We implement appropriate technical and organizational measures to protect your data, but cannot guarantee absolute security.

9. Prohibited Uses and Conduct

You agree not to:

9.1 Technical Violations

  • Attempt to gain unauthorized access to our systems
  • Use automated tools to scrape or harvest data
  • Interfere with or disrupt service operation
  • Bypass security measures or access controls
  • Reverse engineer or decompile our software

9.2 Content Violations

  • Upload malicious, illegal, or harmful content
  • Share copyrighted material without permission
  • Distribute false, misleading, or defamatory information
  • Upload content that violates academic integrity policies

9.3 Commercial Violations

  • Resell or redistribute our services without authorization
  • Use the service for commercial purposes without appropriate licensing
  • Create derivative commercial products based on our platform

9.4 Community Violations

  • Harass, threaten, or abuse other users
  • Impersonate others or provide false information
  • Engage in discriminatory or hateful conduct
  • Spam or send unsolicited communications

10. Service Availability and Modifications

10.1 Service Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Scheduled maintenance may temporarily interrupt service
  • Third-party dependencies may affect availability
  • Force majeure events may impact service delivery

10.2 Service Modifications

We reserve the right to:

  • Modify, suspend, or discontinue features
  • Update AI models and algorithms
  • Change system requirements or compatibility
  • Implement new security measures

10.3 Notice of Changes

Material changes will be communicated through:

  • Email notifications to registered users
  • In-app notifications
  • Website announcements
  • Updated terms with effective dates

11. Third-Party Services and Integrations

11.1 Third-Party Dependencies

Our Service relies on carefully selected third-party providers:

  • AI Processing Partners: Advanced language models for content generation and analysis
  • Cloud Infrastructure: Secure hosting and data processing services
  • Text-to-Speech Technology: Professional-grade voice synthesis systems
  • App Distribution: iOS App Store and Google Play Store
  • Payment Processing: Secure payment gateway services
  • Analytics Services: Privacy-compliant usage analytics (with appropriate consent)

11.2 Third-Party Terms

Use of integrated services is subject to their respective terms of service and privacy policies.

11.3 Service Integration Changes

Third-party service changes may affect our platform functionality, which may require service adjustments.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

12.1 Service Warranties

  • No warranty of uninterrupted or error-free operation
  • No guarantee of AI accuracy or completeness
  • No warranty of compatibility with all devices or systems
  • No guarantee of data preservation or backup

12.2 Educational Disclaimers

  • AI-generated content is not a substitute for professional educational guidance
  • Study materials should be verified with original sources
  • Platform use does not guarantee academic success
  • Users are responsible for academic integrity compliance

12.3 Technical Disclaimers

  • Software may contain bugs or security vulnerabilities
  • Performance may vary based on device and network conditions
  • Third-party service interruptions may affect functionality

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

13.1 Liability Exclusions

NIMBUS EDU L.L.C. SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from AI content inaccuracies
  • Third-party service interruptions or failures
  • User content loss or corruption

13.2 Liability Cap

Our total liability for any claims shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

13.3 Educational Use Limitations

We are not liable for:

  • Academic performance or outcomes
  • Disciplinary actions resulting from platform use
  • Violation of academic integrity policies
  • Educational institution decisions

14. Indemnification

You agree to indemnify, defend, and hold harmless Nimbus Edu L.L.C., its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Content you upload or share
  • Violation of these Terms
  • Infringement of third-party rights
  • Academic integrity violations

15. Termination

15.1 Termination by You

You may terminate your account at any time by:

  • Canceling your subscription through account settings
  • Contacting customer support
  • Deleting the mobile application

15.2 Termination by Us

We may terminate or suspend your account for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Extended inactivity
  • Non-payment of fees
  • Technical or security reasons

15.3 Effect of Termination

Upon termination:

  • Access to paid features ceases immediately
  • Your data may be deleted after a reasonable retention period
  • Outstanding fees remain due
  • Certain provisions of these Terms survive termination

16. Dispute Resolution

16.1 Governing Law

These Terms are governed by Delaware state law and applicable federal laws of the United States.

16.2 Jurisdiction

Any legal proceedings must be brought in state or federal courts located in Delaware.

16.3 Informal Resolution

Before filing any legal claim, you agree to attempt informal resolution by contacting hello@nimbus.study.

16.4 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class action lawsuits or collective arbitrations.

16.5 Limitation Period

Any claims must be filed within one (1) year of when the claim arose or be forever barred.

17. International Use and Export Controls

17.1 International Access

The Service is controlled and operated from the United States and may not be available in all countries.

17.2 Export Compliance

You agree to comply with all applicable export control laws and regulations.

17.3 Local Law Compliance

International users are responsible for compliance with local laws and regulations.

18. Accessibility and Accommodations

18.1 Accessibility Features

We strive to make our Service accessible to users with disabilities through:

  • Text-to-speech functionality
  • Keyboard navigation support
  • Screen reader compatibility
  • Adjustable text and display settings

18.2 Accommodation Requests

Users requiring additional accommodations may contact hello@nimbus.study for assistance.

19. Educational Institution Provisions

19.1 FERPA Compliance

For educational institution users, we comply with FERPA requirements through:

  • Appropriate data use agreements
  • Limited data disclosure
  • Parental rights protection
  • Directory information protocols

19.2 Institutional Accounts

Educational institutions may:

  • Create bulk user accounts
  • Access aggregated analytics
  • Implement institutional policies
  • Manage student data in compliance with educational privacy laws

19.3 Student Data Protection by Age Group

Elementary Students (Ages 6-12):

  • Maximum COPPA protections applied
  • Minimal data collection limited to educational purposes
  • Parental consent and oversight required for all activities
  • No cross-platform data sharing without explicit parental permission
  • Enhanced security measures and access controls

Secondary Students (Ages 13-17):

  • FERPA protections with parental notification rights
  • Age-appropriate privacy controls and data management
  • Educational institution collaboration with parental oversight
  • Restricted third-party integrations and data sharing

All Student Users:

  • Educational record confidentiality maintained
  • Limited directory information disclosure
  • Parental rights protection under applicable privacy laws
  • Institutional policy compliance and coordination

20. Miscellaneous Provisions

20.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Nimbus Edu L.L.C.

20.2 Severability

If any provision is found unenforceable, the remaining provisions remain in full force and effect.

20.3 Waiver

Our failure to enforce any provision does not constitute a waiver of our rights.

20.4 Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations without restriction.

20.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

20.6 Notices

Legal notices will be sent to your registered email address or posted on our website.

20.7 Language

These Terms are written in English. Any translations are provided for convenience only.

21. Updates to Terms

21.1 Modification Rights

We may update these Terms periodically to reflect:

  • Changes in our services or features
  • Legal or regulatory requirements
  • Industry best practices
  • User feedback and improvements

21.2 Notice of Changes

Material changes will be communicated through:

  • Email notification to registered users
  • Prominent website notice
  • In-app notifications
  • 30-day advance notice for significant changes

21.3 Acceptance of Changes

Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

22. Contact Information

For questions about these Terms or our Service, contact us:

Nimbus Edu L.L.C.
Email: hello@nimbus.study
Website: www.nimbus.study
Address: 1111B S Governors Ave STE 26917, Dover, DE 19904, US

For legal notices, send correspondence to the address above, marked "Legal Department."

Effective Date: August 1, 2025
Version: 1.0

By using the Nimbus platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.